Soar to Success: Ace the 2026 Flight Attendants Training with Style!

The primary responsibility of a ramp agent is to service the aircraft at the gate. This role encompasses a variety of tasks crucial for the efficient turnaround of an aircraft. Ramp agents are responsible for ensuring that the aircraft is properly prepared for flight by performing pre-departure duties, which may include fueling, loading and unloading baggage and cargo, conducting safety checks, and directing the aircraft to its parking position. Their work is vital to maintaining tight schedules and ensuring the safety and efficiency of ground operations.

The other options pertain to responsibilities that are generally not within the scope of a ramp agent's duties. Assisting passengers with boarding and providing customer service in-flight are tasks typically handled by flight attendants. Managing baggage claims involves customer service personnel at the airport, assisting passengers after their flight has landed and issues with baggage arise. Each of these roles is integral to the overall operation of an airline, but the ramp agent's focus is distinctly on preparing and servicing the aircraft itself.